10.12.2010

Ask smart questions, they think you're smart. Ask dumb......


Sales Truth:  Salespeople become known by the questions they ask.
Looking for a few Power Question lead-ins?
According to Jeffrey Gitomer's “Little Red Book of Selling”, try these…..
·         “What do you look for…?”
·         “What have you found…?”
·         “How do you propose…?”
·         “What has been your experience…?”
·         “How have you successfully used….?”
·         “How do you determine…?”
·         “Why is that a deciding factor…?”
·         “What makes you choose…?”
·         “What do you like about it…?”
·         “What is one thing you would improve about….?”
·         “What would you change about….?”
(Do you say, “What don’t you like about….?”
·         “Are there other factors…?”
·         “What does your competitor do about…?”
·         “How do your customers react to…?”

To use questions successfully, they must be thought out and written down in advance.  Develop a list of 15-25 questions that uncover needs, problems, pain, concerns, and objections.
Start practicing and by asking the right questions you’ll begin to see the real rewards!!
Next time I will uncover:  “The dumbest questions salespeople ask-and why they’re dumb”.


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