By Kim Peterson
Sales Truth: Salespeople become known by the questions they ask.
Looking for a few Power Question lead-ins?
According to Jeffrey Gitomer's “Little Red Book of Selling”, try these…..
· “What do you look for…?”
· “What have you found…?”
· “How do you propose…?”
· “What has been your experience…?”
· “How have you successfully used….?”
· “How do you determine…?”
· “Why is that a deciding factor…?”
· “What makes you choose…?”
· “What do you like about it…?”
· “What is one thing you would improve about….?”
· “What would you change about….?”
(Do you say, “What don’t you like about….?”
· “Are there other factors…?”
· “What does your competitor do about…?”
· “How do your customers react to…?”
To use questions successfully, they must be thought out and written down in advance. Develop a list of 15-25 questions that uncover needs, problems, pain, concerns, and objections.
Start practicing and by asking the right questions you’ll begin to see the real rewards!!
Next time I will uncover: “The dumbest questions salespeople ask-and why they’re dumb”.
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